Method
The Bloom Method™
The intellectual framework — eleven integrated components — that defines how Moya Group programmes change behaviour.
Technology
The Bloom Platform™.
The Bloom Platform™ is the digital environment that helps put the Bloom Method™ into practice. It extends the work beyond facilitated sessions by giving participants a consistent space for guided activities, journaling, personalised prompts, skills practice, reminders and progress reflection. Rather than replacing the human relationship, the platform supports continuity—helping participants remain connected to their goals and apply what they are learning in everyday life.
The platform can also support facilitators through engagement insights, wellbeing check-ins, outcome tracking and safeguarding workflows. This allows counsellors and programme teams to identify where additional support may be needed, while maintaining the human judgement and clinical oversight at the centre of the programme. The Method provides the framework; the Platform makes it accessible, responsive and continuous.
Platform
The Bloom Platform™
The digital environment that extends the work beyond facilitated sessions — activities, journaling, prompts, skills practice, reminders, progress reflection and facilitator insights.
Capabilities
What the Platform does.
Every Moya Group programme is built on the same underlying capabilities, configured for the people it serves.
AI companion
A safety-aware conversational companion that supports reflection, motivation and skills practice between clinician contacts — never replacing them.
Personalised dashboards
Programme, participant, clinician and partner dashboards adapted to role, age and clinical target.
Structured content
The curriculum for every programme: lessons, exercises, video, audio and downloadable tools.
Journaling & reflection
Guided journaling, mood check-ins and reflective prompts that feed programme progression and clinician insight.
Outcomes tracking
Validated measures, engagement data and long-term outcome tracking, aligned to the Moya Institute evaluation framework.
Clinician & partner tools
Facilitator dashboards, safeguarding escalation, cohort management and partner reporting.
Community layer
Moderated, opt-in group spaces where appropriate to the programme and population.
Integration
How programmes plug in.
Programmes are not rebuilt from scratch. They are written to the Bloom Method™ and configured on the Bloom Platform™.
- Step 1Programme content is authored to the Bloom Method™ and installed as a curriculum module.
- Step 2Age, clinical target and delivery model (self-guided, therapist-supported, group) configure the participant experience.
- Step 3The AI companion is tuned to the programme's tone, safeguarding rules and clinical guardrails.
- Step 4Outcomes are wired to the Moya Institute evaluation framework for the programme's population.
- Step 5Partners can deploy programmes co-branded or white-labelled, with their own cohort dashboards.
Data, safety & governance
POPIA-aligned and clinically overseen.
The Platform is designed to POPIA standards: we collect only what we need, ask for explicit consent, notify breaches, and take particular care with health information and children's data. Clinical governance sits with the Moya Institute.
Safeguarding is built in: crisis-aware AI, escalation to qualified clinicians, and clear boundaries between digital support and clinical care.
For partners.
The Bloom Platform™ can host co-branded or white-labelled programmes for NGOs, healthcare partners, universities, employers and technology partners, with shared outcomes reporting.